Policies

LATE ARRIVALS

Arriving late will likely limit the time allocated for your haircut or other services, reducing both its effectiveness and your overall enjoyment. As a courtesy to all my guests at my hair salon in Lincoln, NE, I strive to complete appointments as scheduled. If there is not sufficient time to complete your services, you will need to reschedule and will be subject to the cancellation policy. I appreciate your understanding and cooperation in ensuring that every guest receives the full attention and quality service they deserve.

SERVICE RE-DO & RETAIL RETURN POLICY

I strive to offer my guests the highest level of satisfaction. If you encounter challenges with your haircut or color, please let me know within 7 days of your visit. I’m happy to make adjustments to correct the issue at no additional charge. Please note that this does not include a “change of mind.” Since I offer free samples so you can “try before you buy,” I do not offer refunds on products. This policy ensures that you can confidently select products that are right for you and that you enjoy the best experience at my hair salon in Lincoln, NE.

FUTURE APPOINTMENT CANCELLATION POLICY

To continue providing the best possible scheduling options to my guests, I require 24 hours notice should you need to cancel or reschedule your haircut or other services. Should you cancel your appointment with less than 24 hours notice, a 25% charge will apply and will be due before a new appointment is scheduled. This policy helps me accommodate all guests fairly and maintain an efficient schedule at my hair salon in Lincoln, NE.

MISSED APPOINTMENT POLICY

If an appointment is missed without notification, a 50% charge will apply and will be due prior to scheduling a new appointment. This policy is in place to ensure that I can manage my time effectively and offer the best possible service to all of my valued guests. Your understanding and respect for these policies are greatly appreciated, as they enable me to maintain a high standard of service at my hair salon in Lincoln, NE. By adhering to these guidelines, I can better accommodate everyone's schedules and continue providing exceptional hair care experiences.